Shipping & Returns

HOW DO I RETURN MY ORDER?

Skala Sport happily accepts returns on items within 30 days of purchase. Some exceptions apply. Items returned must be in their original condition (unworn, unwashed and in the original packaging).
Please note that personalized items with team crests, names and player numbers are unique and cannot be returned or exchanged.

To return your purchase. Please send the items to:
The Skala Sport Team returns

Skala Sport is not responsible for providing return labels or refunding shipping costs. Personalized items returned without authorization from Skala Sport will not be refunded or returned to the customer.

Please include the following in your package: your name, address, the item's original order number, and the reason for returning the item.

WHEN WILL I GET MY REFUND?
A refund for the returned items will be credited to the original payment account once the return has arrived at the warehouse.

Please allow 3-5 business days for shipping and an additional 1 to 2 days for return processing.

EXCHANGE POLICY
HOW DO I CHANGE MY ORDER?
Skala Sport is happy to help you exchange products to ensure your order is to your satisfaction. Exchanged items must be in their original condition (unworn, unwashed & with original packaging).

Please note that personalized items with team crests, names and player numbers are unique and cannot be returned or exchanged.

To exchange an order, you must place a new order for the desired product(s). Send the new order number to customerservice@Skalasport.com and send the product to be exchanged to:
The Skala Sport Team returns


Please include the following in your package: your name, address, the item's original order number, and the reason for returning the item.

WHEN WILL I GET MY REFUND?
A refund for the exchanged item(s) will be credited to your original payment account once the exchange arrives at the fulfillment center.

Please allow 3-5 business days for shipping and an additional 1 to 2 days for exchanges to be processed.

Please note that you will be charged shipping costs for your new order. Upon arrival of the exchanged item at the fulfillment center. As a token of our appreciation, Skala Sport will reimburse shipping costs.


SHIPPING TERMS
HOW MUCH DOES THE SHIPPING COST?
We can ship to virtually any address in the world. Please note that restrictions apply to some products and some products cannot be shipped to international destinations.

When you place an order. We calculate shipping fees based on the transaction amount, delivery dates to you based on the availability of your items and the shipping options you choose.